Terms & Conditions | SATURDAYS

FAQS AND T&CS

FAQs
TNCs
How to order and submit my prescription?arrow

You can send us via Whatsapp or email your eyeglasses prescription (it's different with your contacts!) and pupilary distance (PD) during the checkout process. We provide eye examination at our stores as well as home try-on program for select cities so you can do eye testing at the comfort of your home.

Your PD is the Distance in millimeters between your pupils, and help us center your prescription correctly in your frames.

HINT: Here’s how you can measure your PD by a snap of a photo.

faq-image
    How to order multiple pairs of glasses with different prescriptions?arrow

    Please place a separate order for each pair that has a different prescription. We offer free shipping across Indonesia, so no need to worry about getting charged extra for the separate orders.

      How to check the status of my order?arrow

      Login to your account using your phone number. Click “Profile” and then 'My Orders' to check the latest status of your order. You’re always welcome to reach out to us directly too, to check the status of your order.

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